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Home > Digital marketing > Social Media > The use of Whatsapp > Reply To: The use of Whatsapp

Reply To: The use of Whatsapp


I don’t know all the answers to your questions Pramana, but I do think it’s
indeed the response time. If you get a message on Whatsapp you can see this
message right away on your screen and opening an e-mail takes one more act.

And some customers may think they can talk less formal through Whatsapp and
find this more pleasant. So far my points of view..